Can Online Casinos Ban You From Winning?

Let’s get straight to the point.

Bonuses and extra “free” offers can be great as long as the terms and conditions that apply to them are legally held by both the side of the user and the casino.

You know that terms and conditions button we all state to “have read and agree to”.

Most online casinos will keep their word and not mess up with your winnings or funds in any case while you keep playing normally.

Find some online casino bonuses here>>

That being said, can online casinos ban you for winning? Well, the answer is a bit indefinite as it strongly depends on what you mean “winning”.

Can Online Casinos Ban You From Winning

Basic Information You Need To Know

Let’s say, for example, that you go online, find an online casino you would like to play on and proceed to register and create an account.

To complete this process you will have to agree to the “terms and conditions” of the casino.

What are these terms and conditions we all agree to without having read a single line of what they are all about?

They mostly consist of information about the casino and the laws both them and you would have to follow in order to gamble while being true to the law.

However, this article is about what happens when you win.

So because of this, the first thing you have to know is the rules that apply to the various bonuses and promotions offered to you.

In order to provide you a general picture, we visited one of the highest rated online casinos in the world, Bitstarz.

Alteration Of The Terms And Conditions

So, regarding their bonuses and various offers what does this online casino have to say?

We took a look at the terms and conditions that apply on their site.

Here is the first one you should be aware of.

“BitStarz reserves the right to cancel or amend these terms & conditions at any point without any prior notice.”

This doesn’t apply on their site but on every single casino and gambling platform in general that you will find on the Internet.

When people upload their “scam” stories on various online gambling forums they tend to get mad at the casino for “stealing” their money.

Only in very specific cases will an accusation like this one be true.

The casino has the right to change their terms at any given point in time.

Simply put they can do whatever they want without having to notify you, provided that the change they made doesn’t go against the law.

Violation Of The Terms You Agreed To:

This is the most usual case you will see when people talk about the casino refusing to pay out a player’s winnings.

  • The first thing that could lead to that event is the following:

“All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, Neteller etc.), IP, and shared computer, e.g. public library or workplace.”

Most major online casinos will have a term like this one that prohibits you from claiming a bonus offer by more than one accounts owned by you. It doesn’t matter whether you use the same email, Internet IP, payment method or account number. Either you are a whole different person or you can and will be banned from the casino.

  • The second thing you should never do while playing on an online casino is to abuse the “bonus” system. What do we mean by that?

Let’s say, for example, that you should deposit 10$ to get a bonus and instead of playing through the bonus amount you proceed to deposit again and again in order to claim all the deposit bonuses you can.

For some online casinos doing so without having used one of the bonuses given to you may lead to the result of your account getting temporarily or permanently banned.

If you are caught using disposable email addresses to create multiple accounts or try performing an illegal act like money laundering through the payment system of the site your account will be banned.

Having said these it is time to move on to the main question this specific article is dedicated to.

Can Online Casinos Ban You From Winning?

The short answer to this question is yes, they absolutely can and in most cases, they also reserve the legal right to do so.

That being said, an online casino could ban you from winning for two reasons.

The first of those is that you actually were to blame as you may have done something you thought was ok but clearly wasn’t.

The second reason is that the casino is actually involved in a scam. So can online casinos ban you from winning?

Let’s take a more detailed look at both of those circumstances.

1. You Violated The System

This can mean many things. We already covered the bonus side of the terms and conditions that each casino has and you have to follow.

Now, it is about time we discuss the actual process of gambling. We will start with an example.

Let’s say that you like playing Blackjack.

If you are a card player then there is no chance in the world that you haven’t heard of the term “card counting” at least once in your life.

It is the act of assigning a numerical value to each card of the deck.

By doing that you can keep “count” of the sum of the cards passing by each round.

Because lower cards have a 0 or +1 value you know that when the sum is 10+ the probability of getting a good card like a 10, J, Q, K, A is incredibly higher than normal.

So a card counter would know when to “hit” or “stand” when playing Blackjack thus be able to increase his winnings and lose less.

This isn’t illegal but it would be considered hustling the casino so if you were caught doing something like card counting you could lose your money or even get banned.



The Casino Refuses To Pay Out Your Winnings.

This section consists of two separate cases.

1. The casino is involved in a scam

Many online casinos, even major renowned ones, have been involved in some kind of scam in the past.

That could be done in two ways.

The first one is by using insane terms and conditions rules like refusing to pay out the whole jackpot amount a player may have won because the casino’s policy allows a specific amount to be withdrawn every day/week/month and thus it would take a long time if not many years, to finally get all the money.

The second way they could refuse not to pay you is by telling you that you have violated a rule so you aren’t allowed to get your winnings.

Some online casinos may you did something you didn’t and some will not even give you a good reason and just withhold your money forever or for however long they like to.

If you keep on insisting to get your money you could get banned for good.

2. Irrational Reasoning

This is very similar to the first case we mentioned and by saying that we mean that you might be the reason that you couldn’t take your winnings. The casino may refuse to pay out any of your rightful winnings for insane and irrational reasons.

That could be anything like getting a response saying “I don’t like your tone” or “With that attitude you will get nothing” often without yourself even being impolite. This is just a scam and you should stay away from it. However, you could get your money or at least help others not to fall victims to this scam.

We recently published an article on some online casinos you should try avoiding as we mentioned any scams or shady things going on with each and every one of the gambling platforms mentioned in it.

Reporting Or Filing a Complaint

There are tons of sites out there where you could share your story, either positive or negative.

AskGamblers has a Blacklist that you could actually check out prior to signing up on a new online casino just to make sure that other players haven’t been having any problems playing there and that everything is fine with that casino.

This is an objective site which means that your review will not be removed if the owner of the casino doesn’t like it as long as it is filed in a polite manner without calling the platform names or anything of that sort.

The best thing about them is that they are such an esteemed and well-known user reviewing and complaint site that in most cases the actual casino may get to respond to your comments.

So if you have a problem and the casino staff didn’t or couldn’t help you when you tried reaching the support service then feel free to write about your case on AskGamblers.


Can online casinos ban you from winning?

No, they cannot unless you violate their terms and conditions, find out more about online casinos here>>

Thank you for reading and remember to check out our previous article on the sites you should try avoiding so that you will never have to encounter a problem like this one.

1 Comment

  1. great information.

    also its important to find out the country the online casino is licensed to operate thru..

    some countries don’t have have any laws to punish/prosecute the conduct and operations of online casinos and so are often unfair and dont pay out large wins but instead give you any excuse for which u have no say in their reasoning and keep the winnings for themselves……………

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